Safe Holidays

Safe holidays in Marina Palmense: all the information!

This is how we protect your health and your wallet
Would you like to spend a relaxing seaside holiday full of fun, entertainment and safety?
We have got it!
Find out how it works, it is easier than you think.

Booking:

choose one of our offers by phone, mail or independently from the website;
by paying a 35% deposit you can insure yourself through our special agreement with Allianz Global Assistance; in this way we guarantee you an excellent rate and you are also covered in the event of unforeseen Covid-related incidents. All you need to do is activate the insurance within 24 hours of paying the deposit. If you would like to know more, click here;
you can always change your dates without no extra charge.

Check-in:

Register your personal data online whenever you want, from the comfort of your own home;
Avoid crowds at the counter thanks to dedicated routes upon arrival;
Complete check-in in just a few minutes: sign documents as well as key issuance.

Holiday bonus:

It must be requested by 30/12/2020 and can be used until 30/06/2021:
Send us the 16-digit alphanumeric code and the applicant's tax code via the "IO" App;
We grant a bonus of up to € 500.00 of which € 400.00 will be immediately discounted on arrival;
Payment must be made directly to the accommodation facility.

Entertainment for children:

Leisure activities are carried out in our spacious areas, ensuring that they are kept separate;
The mini-club is organised in small groups;
The constant presence of an attendant for each group is guaranteed.

Beach:

Dispensers with sanitising solutions are available at the entrance to our beach;
Each beach umbrella has 10.5 m² of reserved area to ensure social distancing and space;
Daily disinfection of all equipment (umbrella, sun lounger...) is guaranteed.

Restaurant and market:

The booking service and shifts ensure a controlled flow of people;
Tables and equipment are spaced out and constantly disinfected;
Dispensers with sanitising solutions are at your disposal.

Pool:

Our beautiful, newly renovated pool with relaxation area awaits you and guarantees the most modern standards of hygiene;
The distance between people (1 metre) and loungers (2 metres) is guaranteed by controlling the amount of people entering;
At the access gates, dispensers with hygiene solutions are at your disposal.

Sport and animation:

Our animation team ensures safe fun and safety for all ages;
Evening shows, aqua aerobics, muscle toning and other activities take place in large communal areas, ensuring distancing;
The theatre, stage, platforms and all other areas are regularly cleaned several times a day.